CIOs have made great progress aligning the IT spend with business objectives, but we need to move beyond projections and demonstrate the impact that IT has had on business performance. Truth be told, the impact that the recession is having on the IT spend indicates that it’s still considered an expense to be minimized rather than an investment to be optimized. To manage through the downtown and emerge with enhanced capabilities, businesses must free up as much of the IT spend as possible to invest strategically. To do so, it is critical to focus on the business KPIs that answer three key questions: What are we doing, how are we doing, and how are we impacting performance? Join this provocative webinar to understand how to target, manage, deliver, and demonstrate significant performance improvements for your business.